Students wishing to file a complaint should fill out the "Student Complaint Form" found on the Gordon State College website (see below). The completed form will be reviewed by the Office of Student Affairs and assigned to the appropriate department for resolution. The student will receive confirmation of the complaint within ten days. The student will be notified of the resolution within 30 days. Should the student not be satisfied with the resolution they may appeal the decision to the Vice President of the division of the college with oversight of the complaint. The student will be notified in writing within ten days of the decision of the Vice President or designee. The decision of the Vice President will be final.
This form provides a way in which GSC students can lodge a complaint (whether academic or non-academic). Be advised, however, that the rights, procedures, and policies outlined in the GSC Academic Catalog still apply.
Students who are enrolled only in distance learning courses should follow the same general procedures for complaints and concerns as students who attend classes on campus. However, for any process that requires that a student appear in person, the college may make other arrangements. For processes that cannot be completed via telephone, e-mail, or written correspondence, the college may set up a two-way video conference site in place of a meeting on the GSC campus.
Students have the right to lodge a complaint whether academic or non-academic. Students wishing to file a complaint should fill out the "Student Complaint Form" found on the Gordon State College website. The completed form will be reviewed by the Office of Student Affairs and assigned to the appropriate department for resolution. The student will receive confirmation of the complaint within ten days. The student will be notified of the resolution within 30 days. Should the student not be satisfied with the resolution they may appeal the decision to the Vice President of the division of the college with oversight of the complaint. The student will be notified in writing within ten days of the decision of the Vice President or designee. The decision of the Vice President will be final
Please use this section to provide us with your contact information. By providing your name and contact information we will be able to follow up with you for additional information and support. Therefore, it is helpful if you provide as much information as possible. However, if you prefer to remain anonymous, please enter “Anonymous” in the name field. If you choose this option, we will still investigate the information provided, but will not be able to provide you with any outcome.
Please use this section to provide us with specific information about your situation. The more information you provide, the better we will be able to assist you. This can include information about offenders, witnesses, and other pertinent facts about the situation and how it occurred. Additionally, please include a description of what resolution/outcome you hope to achieve as a result of submitting this report.
